Guwahati: The State Election Commission (SEC), Assam has launched a dedicated Grievance Redressal Portal ahead of the Bodoland Territorial Council (BTC) Election 2025, the Chief Minister’s Office announced on Tuesday.
The digital platform offers citizens a direct and streamlined way to lodge complaints related to electoral issues, including Model Code of Conduct (MCC) violations, misuse of government machinery, voter intimidation, procedural lapses, and other malpractices.
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Designed with a user-friendly interface, the portal allows complainants to upload supporting evidence in the form of photos, videos, or documents.
Each grievance is assigned a unique tracking number, enabling real-time monitoring of complaint status and resolution.
“This application ensures that no misconduct goes unaddressed and reinforces people’s faith in the electoral process,” a senior SEC official said, stressing that public participation remains the backbone of free and fair elections.
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Observers note that the initiative sets a benchmark for electoral reforms in the region, ensuring that the BTC polls are conducted with greater fairness, inclusivity, and transparency.