Digboi: A case of alleged irregularity in LPG distribution from Tingrai under Digboi Police Station, about 25 kilometres from Assam’s Tinsukia district, was promptly resolved following swift intervention by the district administration on Thursday.
Minu Khanikar, an Indane LPG consumer from Tingrai Gaon and a beneficiary under the Pradhan Mantri Ujjwala Yojana, had raised a complaint stating that she received an SMS on March 18 claiming that her cylinder had been delivered on February 25, 2026, despite no such delivery being made.
“The message on my mobile reads: ‘Dear Indane Customer, your last cylinder was delivered on 25-02-2026. Please refer to the last delivery confirmation SMS for the next available booking date. INDANE.’ But, ironically, I did not receive any cylinder on the stipulated date,” she said.
She further clarified that the last cylinder she actually received was in December 2025, raising serious concerns over the authenticity of the delivery record reflected in the system.
According to official LPG records available with the consumer, the connection is registered under SV No. C-183181/HE, with consumer number 1075284932, in the name of Minu Khanikar, a resident of Tingrai Gaon. The agency, as reflected in the LPG book, is M/S Hrishi Gas Agency, Rongpuria, Tinsukia, with distribution carried out through a local collection centre based in Tingrai.
Several such messages involving discrepancies have been reported to NeNow, linked to the same distributor.
Notably, under the Ujjwala scheme, aimed at providing clean cooking fuel to rural and economically weaker households, beneficiaries are issued a domestic gas consumer card, promoting the vision of “Swachh Indhan, Behtar Jeevan” and ensuring dignity and empowerment of women through LPG access in every household.
Khanikar informed that she had visited the local LPG dealer to comply with procedural requirements, including photograph capture, but did not receive any cylinder on that day despite the message indicating delivery.
Significantly, the matter received priority at the administrative level. Upon receiving the complaint, Deputy Commissioner of Tinsukia, IAS officer Sumit Sattawan, acted swiftly and sought immediate clarification from the concerned LPG agency.
Following the DC’s intervention, the issue was resolved within hours. The LPG cylinder was delivered to the beneficiary’s doorstep within 12 hours. The family belongs to the BPL category.
Sources revealed that the head of the family has been bedridden for a prolonged period, making the delay in LPG supply particularly distressing for the household.
The family expressed gratitude to the Tinsukia district administration for the prompt intervention. “We are thankful to the district administration for ensuring that we received the cylinder without further delay,” a family member said.
It is pertinent to add that, amid rumours of LPG shortages linked to tensions in West Asia, the Assam government has intensified efforts to streamline cylinder distribution across the state. Officials have assured that supplies remain stable and there is no cause for panic.
The administration, in coordination with oil marketing companies, has enhanced monitoring of stock levels and delivery systems to ensure timely and transparent distribution, especially for rural and vulnerable households.
Residents have called for stricter monitoring mechanisms to ensure that the benefits of welfare schemes reach intended beneficiaries without disruption.